Legal notice

Seller: CONVOY&FUNK.CO Limited Company
Representative Director: Shingo Jōtokoro
Location: 150-0001 3-30-6 Jingumae, Shibuya-ku, Tokyo Zet JINGUMAE BIF Block A


Phone number:0368051817
Email address:onlinestore@radiall.net
Payment Method:Credit Card (Visa, Master, JCB, Amex) PayPal, PayEasy, ShopPay, Paidy (Convenience Store Payment, Bank Transfer, Direct Debit)

Additional charges other than the product price:Consumption tax (included in the product price) Nationwide shipping 200 yen (Click Post)
Payment Timing:Credit Card / At the time of payment Other / At the time of payment
Delivery time of the product: Shipping will be done within 3 days after payment confirmation. We will be closed during the New Year holidays. 
Returns, Defective Products, and Cancellations:

■If there is a problem with the product

In the unlikely event that the delivered product is defective or differs from the ordered item, we will promptly respond to your request for a return or exchange. Please make your request through the inquiry form.We will provide information on the return method.

Conditions for Non-returnable and Non-exchangeable Items

  • If you do not apply for a return or exchange within 7 days after the product arrives at your location
  • If there are signs of use, damage, or dirt on the product
  • In case of loss of product tags or accessories
  • If the product is returned by a method other than the one specified by our company
  • In the case of products sold under special conditions such as non-returnable coupons