Privacy policy

privacy policy

This privacy policy is how tenuguiversion.com (the"Site"or"We") collects, uses, and displays your personal information when you visit or purchase from the Site. Explains what to do.

About collection of personal information

In this privacy policy, personally identifiable information (including the following information) is called"personal information".

"Providing personal information to a third party"

 We will not disclose your personal information to third parties without your consent.

 However, this does not apply if the following cases apply.

・ When disclosing personal information to the settlement company for identity verification, billing address confirmation and credit check at the settlement company

Device information

Examples of personal information collected:web browser version, IP address, time zone, cookie information, sites and products you have visited, search terms, and how you interact with us.
Purpose of Collection:To load the site accurately for you and to analyze the use of the site and optimize our site.
Source of Collection Cookies, log files, web beacons, tags and pixels (adding or removing other tracking technologies used) are used to automatically collect when you visit our site.
Disclosure for business purposes:Share with our processor Shopify [Add other vendors to share this information].
Order information

Examples of personal information collected:name, billing address, shipping address, payment information (including credit card number [INSERT ANY OTHER PAYMENT TYPES ACCEPTED]), email address, phone number.
Purpose of Collection:Providing Products or Services to Fulfill Contracts, Processing Payment Information, Arranging Shipping, Providing Invoices and/or Order Confirmations, Contacting Customers, Orders for Potential Risks or Fraud This is to provide you with information or advertisements about our products or services if we follow the reviews and settings you share with us.
Source:Collect from the customer.
Disclosure for Business Purposes:Share with our processor Shopify [Add other vendors to share this information for HPLC, sales channels, payment gateways, shipping, and fulfillment apps].
Customer support information

Examples of personal information to collect [correction of the above information or additional information as needed].
Purpose of collection:To provide customer support.
Source:Collected from the customer.
Disclosure for Business Purposes:[Add ANY VENDORS USED TO PROVIDE CUSTOMER SUPPORT] (Add the vendor used to provide customer support.
[Insert any other information you collect, such as offline data, purchased marketing data/lists].

[Insert the following if you need an age limit].

Minors

This site is not intended for individuals under [Insert Age]. We do not knowingly collect personal information from children.

Sharing of personal information

As mentioned above, we will share your personal information with our service providers in order to assist you in providing our services and fulfilling your contracts.
We use Shopify to run our online store. Learn more about how Shopify uses your personal information:https://www.shopify.com/legal/privacy.
We may share your personal information in order to comply with applicable laws and regulations, to comply with subpoenas, investigation warrants or other legitimate requests, or to protect our rights. ..
[Insert information about other service providers].
[If you are using remarketing or targeted advertising, include the following sections:]

Behavioral targeting advertising

As mentioned above, we use your personal information to provide targeted advertising or marketing communications that you may be interested in. For example:

[Please insert if applicable] We use Google Analytics to understand your usage of this site. Learn more about how Google uses your personal information:https://policies.google.com/privacy?hl=en.You You can also opt out of Google Analytics here:https://tools.google.com/dlpage/gaoptout.
[Insert if you are using a third-party marketing app that collects information about the buyer's activities on your site]. We share information with our advertising partners about your use of this site, your purchases, and how we interact with our advertising on other websites. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies and other similar technologies (which you may agree to in your region).
Insert other advertising services to use.
For more information on how targeted advertising works, please see the Education Page (http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work) of the Network Advertising Initiative (“NAI”). ..

You can opt out of targeted advertising in the following ways:

[Includes an opt-out link for the service being used. The general links are:

FACEBOOK-https://www.facebook.com/settings/?tab=ads
GOOGLE-https://www.google.com/settings/ads/anonymous
BING-https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads].
In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal site (http://optout.aboutads.info/).

About the use of personal information

We use your personal information to serve you. This includes offering products for sale, processing payments, shipping, fulfilling orders, and providing up-to-date information on new products, services, and offers.

[If your store is in Europe, or if you have customers in Europe, please include the following section].

Legal basis

In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we will process your personal information on the following legitimate grounds.

[Include everything that applies to your business].

Customer Consent Performance of the contract between you and this site.
Compliance with our legal obligations To protect your significant interests.
To carry out the work carried out for the public good.
For our legitimate interests, not exceeding your basic rights and freedoms.
Retention

If you place an order through this site, we will keep your personal information in our records unless you request us to erase it. For more information about your right to erase your personal information, please see the"Your Rights"section below.

Automatic decision making

If you are a resident of the EEA, you will object if processing based solely on automated decision making (including profiling) has a legal effect on you or has a significant impact on you. I have the right.

We use customer data to engage in fully automated decision making that has legal or other significant implications [DO/DO NOT].

Our processor, Shopify, uses limited automated decision making to prevent fraud that doesn't have a legal or other significant impact on you.

Services that include elements of automated decision making include:

A temporary denial list of IP addresses that have repeatedly failed to trade. This deny list lasts for several hours.
Temporary credit card rejection list associated with rejected IP addresses. This deny list lasts for several days.
[Include the following sections only when selling personal information as defined by California Consumer Privacy Act].

About sale of personal information

Our site sells personal information as defined by the California Consumer Privacy Act 2018 (“CCPA”).

It is [INSERT].

The category of information to be sold.
Instructions on how to opt out of sales.
Whether your business sells information about minors (under 16 years old) and has positive approval.
If you give a financial incentive to not sell information, provide information about what that incentive is].
Your rights

[If your store is in Europe, or if you have customers in Europe, include the following section].

GDPR

If you are a resident of the EEA, you have the right to access your personal information held by us, to port it to new services, and to request that your personal information be modified, updated or deleted. doing. If you wish to exercise these rights, please contact us through the contact information below [or insert alternative instructions for sending access, deletion, correction, or porting requests].

Your personal information will first be processed in Ireland and then transferred, stored and further processed outside of Europe, including Canada and the United States. For more information on how data transfers are GDPR compliant, see Shopify's GDPR White Paper (https://help.shopify.com/en/manual/your-account/privacy/GDPR).

[Include the following section if your business is subject to California Consumer Privacy Act].

CCPA

If you are a resident of California, you have the right to access (also known as the"right to know") your personal information that we hold, the right to port to new services, and the modification of your personal information. You have the right to request, renew, or delete. If you wish to exercise these rights, please contact us through the contact information below [or insert an alternative instruction to submit an access, deletion, correction or porting request].

If you would like to specify a delegated agent to submit these requests on your behalf, please contact us at the following address:

cookie

Cookies are small amounts of information that are downloaded to your computer or device when you visit our site. We use many different cookies, including functional cookies, performance cookies, advertising cookies, social media or content cookies. Cookies enhance your browsing experience by allowing websites to remember your actions and preferences (login, region selection, etc.). This means you don't have to re-enter this information every time you return to your site or move from one page to another. Cookies also provide information about how you use our website (for example, whether you are visiting for the first time or frequently).

We use the following cookies to optimize your experience on our site and to provide you with our services.

Cookies required for store functionality

Name Function
ab Used in connection with access to the admin screen.
_secure_session_id Used in connection with storefront navigation.
cart Used in connection with shopping carts.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating your account information.
Reports and analytics

Name Function
_tracking_consent Tracking settings.
_landing_page Track the landing page
_orig_referrer Tracks the landing page.
_s Shopify analysis.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics related to marketing and referrals.
_shopify_sa_t Shopify analytics related to marketing and referrals.
_shopify_y Shopify analytics.
_y Shoppy analytics.
[Insert other cookies or tracking techniques you are using. ]

The length of time a cookie remains on your computer or mobile device depends on whether it is a"persistent"cookie or a"session"cookie. Session cookies are valid until you stop browsing, and persistent cookies are valid until they expire or are deleted. Most of the cookies we use are permanent and expire within 30 minutes to 2 years from the date they are downloaded to your device.

You can control and manage cookies in a variety of ways. Please note that deleting or blocking cookies may adversely affect your user experience and may make some parts of our website completely inaccessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through the browser control in your browser's Tools or Settings menu. For more information about how to change your browser settings and how to block, manage, or filter cookies, see your browser help file or sites such as www.allaboutcookies.org.

Also, please note that blocking cookies may not completely prevent us from sharing information with third parties such as advertising partners. To exercise your rights or opt out of certain uses of your information by these third parties, please follow the instructions in the"Behavioral Advertising"section above.

No tracking

Please note that there is no industry-consistent understanding of how to handle"Do Not Track"signals, and our data collection and usage will not change if such signals are detected by your browser.
change point

We may update this privacy policy from time to time due to changes in our business, or other operational, legal or regulatory reasons.

contact address

For more information, questions or complaints regarding our handling of personal information, please contact us by email ([email address]) or by mail.

192-0062 White Heights 2F, 10-5 Oyoko-cho, Hachioji-shi, Tokyo

Last Updated Date If you are not satisfied with our response to your complaint, you have the right to file a complaint with the relevant data protection authorities. You can contact the data protection authorities in your area or our regulatory authorities here. [Add the contact information or website of the data protection authority in your jurisdiction. Example:https://ico.org.uk/make-a-complaint/]

This Privacy Policy describes how tenuguiversion.com (the “Site” or “we”) collects, uses, and exhibits your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchasesWe may also collect additional information if you contact us for customer supportIn this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels [ADD OR SUBTRACT ANY OTHER TRACKING TECHNOLOGIES USED] .
  • Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION] .

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers [INSERT ANY OTHER PAYMENT TYPES ACCEPTED] ), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATIONFOR HPLC, SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING AND FULFILLMENT APPS].

Customer support information

  • Examples of Personal Information collected: [MODIFICATIONS TO THE INFORMATION LISTED ABOVE OR ADDITIONAL INFORMATION AS NEEDED]
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: [ADD ANY VENDORS USED TO PROVIDE CUSTOMER SUPPORT]

[INSERT ANY OTHER INFORMATION YOU COLLECT:OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]

[INSERT FOLLOWING SECTION IF AGE RESTRICTION IS REQUIRED]

Minors

The Site is not intended for individuals under the age of [INSERT AGE]We do not intentionally collect Personal Information from childrenIf you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described aboveFor example:

  • We use Shopify to power our online storeYou can read more about how Shopify uses your Personal Information here:https://www.shopify.com/legal/privacy .
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS]

[INCLUDE FOLLOWING SECTION IF USING REMARKETING OR TARGETED ADVERTISING]

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to youFor example:

  • [INSERT IF APPLICABLE] We use Google Analytics to help us understand how our customers use the SiteYou can read more about how Google uses your Personal Information here:https://policies.google.com/privacy?hl=en .You can also opt-out of Google Analytics here:https://tools.google.com/ dlpage/gaoptout .
  • [INSERT IF YOU USE A THIRD PARTY MARKETING APP THAT COLLECTS INFORMATION ABOUT BUYER ACTIVITY ON YOUR SITE] We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our marketing partnersWe collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
  • [INSERT OTHER ADVERTISING SERVICES USED]

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of targeted advertising by:

[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USEDCOMMON LINKS INCLUDE:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at:http://optout.aboutads.info/ .

Using Personal Information

We use your personal Information to provide our services to you, which includes:offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

[INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

[INCLUDE ALL THAT APPLY TO YOUR BUSINESS]

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this informationFor more information on your right of erasure, please see the'Your rights' section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactionsThis denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addressesThis denylist persists for a small number of days.

[INCLUDE THE FOLLOWING SECTION ONLY IF YOU SELL PERSONAL INFORMATION, AS DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT]

Selling Personal Information

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

[INSERT:

  • CATEGORIES OF INFORMATION SOLD;
  • INSTRUCTIONS ON HOW TO OPT-OUT OF SALE;
  • WHETHER YOUR BUSINESS SELLS INFORMATION OF MINORS (UNDER 16) AND WHETHER YOU OBTAIN AFFIRMATIVE AUTHORIZATION;
  • IF YOU PROVIDE A FINANCIAL INCENTIVE TO NOT SELL INFORMATION, PROVIDE INFORMATION ABOUT WHAT THAT INCENTIVE IS.]

Your rights

[INCLUDE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erasedIf you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United StatesFor more information on how data transfers comply with the GDPR, see Shopify's GDPR Whitepaper:https://help.shopify.com/en/manual/your-account/privacy/GDPR .

[INCLUDE FOLLOWING SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT]

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the'Right to Know'), to port it to a new service, and to ask that your Personal Information be corrected , updated, or erasedIf you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS] .

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that's downloaded to your computer or device when you visit our SiteWe use a number of different cookies, including functional, performance, advertising, and social media or content cookiesCookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection)This means you don't have to re-enter this information each time you return to the site or browse from one page to anotherCookies also provide information on how people use the website, for instance whether it's their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

Reporting and Analytics

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.

[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES THAT YOU USE]

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookieSession cookies last until you stop browsing and persistent cookies last until they expire or are deletedMost of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various waysPlease keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's “Tools” or “Preferences” menuFor more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser's help file or through such sites as www.allaboutcookies.org .

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partnersTo exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details provided below:

version, 192–0062 White heights 2nd floor 10-5 Oyoko-cho Hachioji Tokyo Japan

Last updated:[DATE]

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authorityYou can contact your local data protection authority, or our supervisory authority here:[ADD CONTACT INFORMATION OR WEBSITE FOR THE DATA PROTECTION AUTHORITY IN YOUR JURISDICTIONFOR OSPF:https://ico.org.uk/make-a-complaint/ ]